Step 1
Before you get started
Running a reset will wipe any changes you’ve made to the Hub’s settings. This means the WiFi password or network name could change back to our default settings.
Step 2
Press the reset button
Use a pen tip to press and hold the reset button on the back of the Hub for 10 seconds.
Step 3
Let the Hub restart
Now leave the Hub for 10 minutes to reset. When the white power light’s solidly lit, the Hub will have finished restarting.
Step 4
Connect your devices
To see if you can get back online, connect a device to the Hub.